About

Helping public service teams deliver with clarity and confidence.

Hummingbird is a design partner for complex public services, bringing practical interaction design and design leadership into live delivery.

Our point of view

Complex services become clearer when teams share direction, not heroics.

We work alongside service, product, policy, and delivery teams to turn uncertainty into clear decisions and practical outputs grounded in user needs, aligned to GDS ways of working, and built for real delivery conditions.

Delivery credibility

Experience that strengthens delivery confidence

15+ yearsPublic sector deliveryDiscovery to Live

Worked across NHS, MoJ, DfE, MHCLG, and other public bodies
15+ years in service and interaction design
GDS ways of working and service standards

Current context: supporting MHCLG in Alpha on WebCAF service design.

What working with Hummingbird feels like

Clear decisions

Trade-offs are explicit, evidence-backed, and easy for teams to act on.

Practical outputs

Design artefacts are created for implementation, not shelfware.

Stronger ways of working

Capability grows through coaching, standards, and repeatable delivery rhythms.

If your team needs clarity without slowing delivery, we can help.

We usually support teams in focused blocks aligned to phase goals and assurance needs.

Start a conversation View current engagement

Typical response time: 2 working days.